How Do I Turn Off Reviews on Facebook Page

Taking the time to know how to remove reviews from Facebook can be a vital practice for any brand. Opening your Facebook concern Page (via your personal account or through Facebook Business Manager) to enable interactions with customers on Facebook can bring about negative reviews or even unfairly hurtful comments.

In the former case, you will need to address the feedback head-on and learn how to respond to negative reviews on Facebook. Only when affairs fails you'll find yourself request this question: "How do I delete Facebook reviews?"

Tin can You Delete Facebook Reviews?

Hither's the affair: you tin can't delete a review on Facebook. Y'all can't only delete Facebook reviews – a.k.a. Recommendations – on an private level in the aforementioned way you can hide or delete unwanted comments on your Folio or an unflattering selfie y'all accidentally uploaded.

However, what yous can do to remove Facebook reviews is to disable Recommendations for your Folio. To do so:

1. Click on the "Pages" tab on the left menu on your Facebook news feed.
2. On your Folio, click on "Page Settings," which is located on the left-paw card.
3. Click on the "Templates and Tabs" on the left menu.
4. Find the "Reviews" selection and turn the tab off.

Before turning the feature, please keep in mind deactivating Recommendations volition remove current ratings and Recommendations from your Page. While this might help delete bad reviews, it might actually practise more harm than good, especially when consumers are looking for social proof to brand an informed purchase decision.

If you lot don't want to disable reviews completely, but however desire to remove a review, your best choice is to report information technology. Specifically, you tin can report reviews that practise not follow Facebook's Community Standards or don't focus on the products and services offered by your business. After you lot submit a study, Facebook will review it and may remove Facebook reviews and Recommendations that don't follow the site'southward standards.

To brand a report to Facebook:

1. Click on the "Pages" tab on the left carte on your Facebook news feed.
2. On your folio, click on the "Reviews" tab underneath your Page name.
3. Click on the three-dotted push button on the top right of any review that you want to report.
4. Click on "Notice support or report Recommendation."
5. Follow the on-screen instructions.

Why Facebook Reviews are Important to Reputation Management

The concept of how to remove reviews from Facebook might not exist as simple equally it sounds, just it is important to be aware of it due to the popularity of the platform not but as a social media website; only equally a place for consumers to inquiry their side by side purchase. Customer review data shows that Facebook holds 19% of all reviews. In other words, having Facebook reviews on your Page can impact a consumers' purchase behavior.

If reporting or removing a review from Facebook is not an option for you, remember that you can utilize review best practices, peculiarly when information technology comes knowing how to respond to negative reviews:

• Apologize and take buying. An apology is often the best mode to offset when responding to a negative review because it defuses the state of affairs. If your company makes a mistake, immediately own up to it in the response, but avoid apologizing multiple times.
• Take serious issues offline. If in that location are serious issues, take the chat offline to avert discussing difficult topics publicly.
• Follow company and make guidelines. Be sure you know your company'south social media and brand guidelines and then that you utilise the right terminology in your response. This helps establish a professional tone.
• Resolve specific bug. Address any specific issues raised in the review. Sometimes positive comments and five-star ratings besides include points of concern. Find out about the client'south feel and communicate whatever changes or improvements made as a result of their unsolicited feedback.
• Be prompt. Avert delays in responding. The sooner you tin can go dorsum to your customer, the greater your chances of improving the state of affairs.
• Show appreciation. Regardless of the rating the customer gave, say "thanks." Showing your appreciation of customer feedback minimizes the bear on of negative comments and reinforces positive sentiment in your good reviews.

vandivervaust1965.blogspot.com

Source: https://www.reviewtrackers.com/blog/remove-facebook-reviews/

Share this post